This is the privacy policy of Travel Excellence. Please read it carefully before you start using our services.

Travel Excellence understands and respects the importance of your privacy and visitors to our website can be assured that the protection of privacy is given the highest possible priority. Personal information that we collect is used for official reasons only. Travel Excellence only obtains personal information from you if we ask for it and you provide it to us. Please read on to understand how we use the information you give us before using the Travel Excellence web pages. Please note use of the Travel Excellence web pages and services is conditional upon you agreeing to be bound by this privacy policy.

The information we collect
Personal information is collected when you make a reservation request or when you contact us about a purchase either by e-mail, letter, fax or on the phone. We may also collect personal information from you from any online registrations including newsletters.

When you visit our Web pages you are free to remain anonymous. However, in order to communicate with us or order a product it is necessary for you to disclose personal information. We only collect the personal information which you disclose to us, such as when you place a booking. If you do not provide your personal information we may be unable to fulfill your booking.

No other collections of personal information will occur without your consent.

Our Security and Storage Measures

We will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your personal information is stored in secure operating environments that are not accessible by the general public.

However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Travel Excellence will not be held responsible for events arising from unauthorized access to your personal information.

How We Use Your Personal Information

We use your personal information to enable us provide you with the information you request about our products, to fulfill your bookings, to confirm your purchases and to ensure you are correctly billed. The personal information we collect from you will be shared with our service partners who are involved in fulfilling the purchases you have made from us.

Travel Excellence may from time to time send you information about our new products or ask your opinion on new product initiatives so that we may improve our service to you and other consumers. If you do not want Travel Excellence to contact you in the future please ensure you unsubscribe e from the newsletter.

We do not share your personal information with third party organizations who are not involved in fulfilling the purchases you have made from us or as described above, neither do we partner with or have relationships with any businesses which serve ads on to Web sites.

Contacting Us

If you have any questions regarding our Privacy Policy or you would like a summary of the personal information we hold, send an e-mail to Information will only be sent to the e-mail address on file for the customer name associated with it. We will endeavor to respond to your questions or concerns within 7 days.

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